Accounts Help

Do free accounts expire?

No, free accounts and their associated cron jobs will never expire.

How can I reset my password?

You can reset your password by clicking on the password recovery link in the log in page. However, please not that:

  • The password reset links in emails expire after 6 hours from the time the email was sent.
  • Links to password resets are only sent to the primary email address.

How can I retrieve my username?

If you forgot your username you could retrieve by reseting you password. If you would like to do so follow the instructions in the previous question "How can I reset my password?".

What if I want to delete my account?

We'd hate to see you go! But we understand that sometimes plans change and you may need to delete your account. You can do so at any time from the Subscription page in the Settings. Furthermore, when an account is deleted the email addresses associated with this account are also deleted.

Why are there only two account types?

We believe these two account types cover all of our user's requirements. However, if you require more resources than what the Pro account provides then please let us know and we will try our best to provide you with what you need.

Can I change my email address?

Yes, you can change your email address by visiting the Notifications page and editing the first email address. After which you will be asked to verify it by clicking a link in an email that willbe sent to you.

Can I receive notifications on more than one email address?

Yes, you can use the secondary email addresses described bellow.

What are secondary email addresses used for?

The secondary email addresses can be used to instruct Cronless to send notifications to multiple recipients. They can not be used to log in with. However, they must to be verified to receive messages.

How can I change my time zone and date and time formatting?

You can find your locale settings by clicking Settings in the top menu.


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